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Getting Started with Civo

Welcome! This guide walks you through the essentials to get up and running as a new user.

What is Civo?

Civo is a club management platform that helps organizations manage their members, events, fines, shifts, and communications.

Prerequisites

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • The URL of your Civo instance (provided by your organization or the person who invited you)

Step 1: Log In

Navigate to your Civo URL and log in using one of the two supported methods:

Magic Link — Enter your email address and click "Send Magic Link". Check your inbox and click the link to log in.

Google OAuth — Click "Login with Google" and sign in with your Google account.

If it's your first time logging in with Google, you'll be prompted to enter your first and last name before continuing.

See the Authentication guide for more detail.

Step 2: Explore the Dashboard

After logging in you'll see the dashboard — an activity timeline showing recent activity across your clubs (new events, news posts, role changes, etc.). A collapsible sidebar shows your upcoming events.

Step 3: Complete Your Profile (Optional)

To update your name or add your birth date:

  1. Click your profile icon in the top navigation
  2. Select "Settings" → "Profile"
  3. Click "Edit"
  4. Update your first name, last name, or birth date
  5. Click "Save"

Your email address is shown on your profile but cannot be changed here.

Step 4: Join or Create a Club

Join an Existing Club

  1. Click "Clubs" in the navigation
  2. Browse the list of clubs you're already a member of
  3. To accept a pending invitation, go to Settings → Invites
  4. To request to join a public club, open the club and click "Join Club"; wait for admin approval

Create Your Own Club

  1. Click "Clubs" in the navigation
  2. Click "Create Club"
  3. Work through the setup wizard:
  4. Basic info: Enter a name and description
  5. Plan: Choose a plan (free or paid)
  6. Logo: Upload a club logo (paid plans only)
  7. Features: Toggle which features to enable (events, fines, shifts, news)
  8. Invite: Optionally send initial member invitations
  9. Once created, you are automatically the club owner with full admin rights

Step 5: Invite Members (Club Admins)

  1. Go to your club's admin section
  2. Click "Members" → "Invite"
  3. Enter the email address(es) you want to invite and send

Invitees receive an email with a link to accept the invitation.

Common Questions

"I logged in but don't see any clubs"

If you're brand new, your club list will be empty. Either create a club or accept a pending invitation. Check Settings → Invites for any waiting invitations.

"My join request wasn't approved"

Join requests require manual approval by a club administrator. If it's been several days, contact the admin directly.

"I received an invitation but can't find it"

Check your email for the invitation link and click it directly. If the link has expired, ask the admin to resend it.

Next Steps